Standby Couriers | Urgent Re-Delivery & Recovery Support

Our Location

583 Watford's Way
London
NW7 4RT
England

Call Center

0203 0040 525

Email

operations@sbcouriers.com

Social network
Phone

0800 100 975 20 
0800-234-5678

GDPR

GDPR Compliance Statement

For Standby Couriers, your GDPR page should sound operational and trustworthy, not like a generic legal template. Here’s a copy-paste version written with SEO language naturally included for logistics, courier services and customer data handling.

GDPR Compliance Statement

Effective Date: 19 May 2026

At Standby Couriers Ltd, we are committed to protecting personal information and maintaining the privacy rights of customers, logistics partners, drivers and website users. As a courier and logistics support provider, we process information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Protecting information is a fundamental part of maintaining trust across our delivery operations and logistics partnerships.


Our Commitment to Data Protection

Standby Couriers is committed to:

• Processing personal data lawfully, fairly and transparently
• Collecting information only where necessary for operational purposes
• Ensuring information remains accurate and up to date
• Protecting data against unauthorised access or misuse
• Limiting data retention to legitimate business requirements
• Respecting individual privacy rights


Information We May Collect

To provide courier services, operational support and business communications, we may collect:

Contact Information

• Full name
• Email address
• Telephone number
• Business name
• Delivery addresses
• Collection addresses

Operational Information

• Delivery instructions
• Booking details
• Service requests
• Route information
• Proof of delivery information
• Customer service communications

Driver and Recruitment Information

• CV submissions
• Driving licence details
• Vehicle information
• Insurance information
• Identification documentation

Website Usage Information

When visiting our website, we may collect:

• Device information
• Browser information
• IP address
• Website activity data
• Cookie information


How We Use Personal Information

Standby Couriers may process information to:

• Deliver courier and logistics services
• Coordinate failed delivery recovery operations
• Provide urgent collection and re-delivery support
• Communicate with customers and logistics partners
• Process recruitment applications
• Improve operational performance
• Respond to enquiries
• Maintain legal and regulatory compliance

We only process information where there is a lawful basis to do so.


Legal Basis for Processing

Under UK GDPR, processing activities may rely upon:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent where required


Information Sharing

Standby Couriers may share information with:

• Logistics partners
• Delivery networks
• Technology providers
• Payment providers
• Legal or regulatory authorities where required

Information is shared only where necessary to support operational delivery or legal obligations.

We do not sell personal information.


Data Security

We maintain technical and organisational safeguards designed to protect information from:

• Unauthorised access
• Data loss
• Alteration
• Misuse
• Disclosure

Security measures may include restricted access controls, password protection and secure systems.


Data Retention

Information is retained only for as long as reasonably necessary to:

• Deliver services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes

Once no longer required, information is securely deleted or anonymised.


Your GDPR Rights

Under UK GDPR you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict processing in certain circumstances
• Object to processing
• Request transfer of information
• Withdraw consent where consent applies

Requests may be submitted using the contact details below.


Cookies

Our website may use cookies and similar technologies to improve user experience, understand website performance and support service functionality.

Users can control cookie preferences through browser settings.



Contact Us

Questions regarding privacy, GDPR or personal information requests can be submitted to:

Standby Couriers Ltd
Email: info@sbcouriers.com
Website: Standby Couriers



Standby Couriers Ltd
Reliable Recovery. Operational Support. Service Continuity.


Standby Couriers Ltd
Reliable Recovery. Operational Support. Service Continuity.

For any questions regarding this Privacy Policy or your data, please contact:


Standby Couriers Ltd
583 Watford Way
London, United Kingdom

Email: info@sbcouriers.com (update if needed)

NW7 4RT